Starter
A focused support desk for your first team.
$19/ agent / month
Minimum 3 agents · $57 / month
- Email ticketing
- Ticket priorities and assignment
- Custom ticket fields
- Team roles and permissions
Cconnect Omni Channel / Pricing
Great support.
Room to grow.
Choose the workspace that fits your team. Try it for 14 days, with no credit card and no automatic charge.
USD per agent. Yearly estimates include a 10% discount on 12 monthly payments.
Team
Bring your tickets and conversations together.
$49/ agent / month
Minimum 5 agents · $245 / month
- Everything in Starter
- WhatsApp direct conversations
- WhatsApp group inbox
- Convert conversations to tickets
Scale
Connect your desk, chat, and voice operations.
$99/ agent / month
Minimum 10 agents · $990 / month
- Everything in Team
- Live call queue
- SIP and WebRTC handovers
- Cloud PABX and recording metadata
Integrations require your provider accounts. Provider usage charges are separate.
| Included capabilities | Starter | Team | Scale |
|---|---|---|---|
| Email tickets & custom fields | Included | Included | Included |
| Company workspace & team roles | Included | Included | Included |
| WhatsApp inbox & groups | — | Included | Included |
| Voice queue & SIP handovers | — | — | Included |
A few things to know
How does the free trial work?
Create your company workspace and administrator account, then explore your chosen plan for 14 days. No payment details are requested.
What happens after 14 days?
Trial access ends automatically. You will not be charged. Contact your administrator to arrange a subscription; paid conversion is not yet self-service.
Can I bring my team?
Yes. Your administrator can create member accounts within the seat count selected during signup.
Is the yearly price a separate subscription?
It is a planning estimate of 12 monthly payments with a 10% discount. The original and discounted yearly prices are shown for comparison. Checkout currently supports monthly subscriptions only.