Unified WhatsApp inbox
Handle direct and group conversations from one focused support queue.
CUSTOMER CONNECTION, SIMPLIFIED
Closer to customers.
Connected as a team.
Cconnect is an omnichannel customer support platform for WhatsApp conversations, email tickets and voice calls. One shared workspace helps your team assign, track and resolve every customer request.
No credit card required · Desk, Chat & Call in one place
WhatsApp Support tickets Voice calls
Workspace previewCCYOUR TEAM, IN SYNC
A little more connected.
ChatEvery conversation
DeskA clear next step
CallA human connection
JD
Jamie DavisWhatsApp · Assigned to your team
OpenReply to Jamie…
Illustrative conversation · Your customer context, always close.
From conversation to resolutionConnected channels. Clear ownership.
Trusted by our clients
Teams building better customer conversations
Everything your team needs
One desk from first message to resolution
Conversation tickets
Turn any WhatsApp message into an owned, prioritised support ticket.
Email ticketing
Bring customer email requests into an assigned, prioritised ticket queue.
Voice support
Receive WhatsApp Calling, WebRTC and SIP handovers in the same workspace.
Company isolation
Members, numbers, conversations, calls and tickets stay inside your company.
Role-based access
Control administrators, supervisors, agents and basic member access.
Live operations
Real-time updates keep every agent aligned without refreshing the page.
SLA and priority tracking
Sort urgent work first and move tickets through a clear resolution lifecycle.
Digital number voice
Route calls from Twilio or a SIP-capable local provider into the agent queue.
Team administration
Provision member logins, roles and subscription seats from one protected screen.
Customer timeline
Keep channel, contact and conversation context attached to every support record.
Cconnect Omni Channel / Pricing
Great support.
Room to grow.
Choose the workspace that fits your team. Try it for 14 days, with no credit card and no automatic charge.
USD per agent. Yearly estimates include a 10% discount on 12 monthly payments.
Starter
A focused support desk for your first team.
$19/ agent / month
Minimum 3 agents · $57 / month
- Email ticketing
- Ticket priorities and assignment
- Custom ticket fields
- Team roles and permissions
Team
Bring your tickets and conversations together.
$49/ agent / month
Minimum 5 agents · $245 / month
- Everything in Starter
- WhatsApp direct conversations
- WhatsApp group inbox
- Convert conversations to tickets
Scale
Connect your desk, chat, and voice operations.
$99/ agent / month
Minimum 10 agents · $990 / month
- Everything in Team
- Live call queue
- SIP and WebRTC handovers
- Cloud PABX and recording metadata
Integrations require your provider accounts. Provider usage charges are separate.
| Included capabilities | Starter | Team | Scale |
|---|---|---|---|
| Email tickets & custom fields | Included | Included | Included |
| Company workspace & team roles | Included | Included | Included |
| WhatsApp inbox & groups | — | Included | Included |
| Voice queue & SIP handovers | — | — | Included |
A few things to know
How does the free trial work?
Create your company workspace and administrator account, then explore your chosen plan for 14 days. No payment details are requested.
What happens after 14 days?
Trial access ends automatically. You will not be charged. Contact your administrator to arrange a subscription; paid conversion is not yet self-service.
Can I bring my team?
Yes. Your administrator can create member accounts within the seat count selected during signup.
Is the yearly price a separate subscription?
It is a planning estimate of 12 monthly payments with a 10% discount. The original and discounted yearly prices are shown for comparison. Checkout currently supports monthly subscriptions only.